ShoreGroup has teamed up with Inference Solutions to offer your Cisco Unified Contact Center Enterprise the most advanced conversational AI technology available.
There's no need to "rip and replace" your entire on-premise contact center platform in order to modernize and extend your self-service capabilities. Deploy cloud-based virtual agents even as you continue to use your existing on-premise UCCE seats.
Even better, when you're ready to move your live agent seats to a cloud-based solution like Cisco Webex Contact Center, your virtual agents will easily make the transition with you.
Read our eBook and learn how virtual agents can help you:
Download our eBook today!
© 2019 ShoreGroup. All Rights Reserved.