Consumers are willing to spend 17% more to do business with companies that deliver a better customer experience. Savvy B2B organizations understand this and are looking for ways to differentiate themselves to stay competitive. Building a more intelligent contact center through artificial intelligence (AI) and powerful cloud data analytics offer that improved experience they're seeking at every touchpoint.
Are you ready to leverage leading Cisco technology to make your contact center work smarter? Read The Contact Center Made Cognitive eBook to learn how.
In the eBook you'll discover:
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